Support

The most valuable feature of our products is our support.

Our award-winning support service is friendly and responsive.

Our support specialists combine extensive industry and data standards experience and product expertise – they understand your business needs.

High security VPN links enable most support tasks to be undertaken remotely; clients benefit from the high quality of our support, no matter where they are located.

Support contacts
Email: support@bizcaps.com
Helpdesk: +61 2 9252 7111
Main Switch: +61 2 9252 7533

Amazing service wrapped in a calm demeanour was exactly what the doctor ordered
Adam Wardell

Alphapharm

Benefits of Bizcaps Support:

N

Technical support for licensed software

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Full telephone, email or other support
(0900-1700 AEST, Monday to Friday)

N

Assistance with publishing on GDSN and NPC

N

Software releases and security updates

N

Preferential rates for Service Bureau work

N

Email bulletins and alerts

Ensure your business has accurate and authentic supplier information automatically synchronised with your existing systems