Support
The most valuable feature of our products is our support.
Our award-winning support service is friendly and responsive.
Our support specialists combine extensive industry and data standards experience and product expertise – they understand your business needs.
High security VPN links enable most support tasks to be undertaken remotely; clients benefit from the high quality of our support, no matter where they are located.
Support contacts
Email: support@bizcaps.com
Helpdesk: +61 2 9252 7111
Main Switch: +61 2 9252 7533
Amazing service wrapped in a calm demeanour was exactly what the doctor ordered
All Bizcaps products are backed by our unmatched annual maintenance and support arrangements, including:
Technical support for licensed software
Full telephone, email or other support (0900-1700 AEST, Monday to Friday)
Assistance with publishing on GDSN and NPC
Software releases and security updates
Preferential rates for Service Bureau work.
Email bulletins and alerts
Talk to us about choosing the right product data management tool for you.
Fill in the form or call us on +61 2 9252 7533
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