Process automation allows an organisation to create order from sometimes complex and unwieldy processes. The greatest benefits can be achieved by bringing a team together to first map and document the process in question and then analyse it for delays, bottlenecks and other inhibitors that are getting in the way of a streamlined, efficient process. Software is available to first document and then optimise the documented processes.
Process improvement can then follow, along with implementation of process management software, bringing with it many benefits, including:
- reduced business costs as double-handling and duplication is eliminated
- increased efficiency
- integrity of processes
- enhanced productivity
- greater certainty of compliance
- increased revenue.
Process automation can create concern amongst employees, worried about job security. While efficiencies are an important driver for every business, automation is more often used to streamline any process and free up employees for more productive tasks.
Post-implementation analysis of your automated solution will allow you to monitor how well it is working and continue to further improve what has been done and deliver on-going benefits to the business. It is important to implement solutions that can be modified after user’s experiences are surveyed or if the organisation’s structure or requirements change.
If you find yourself stuck and not sure where to begin, training, professional guidance and fully supported process automation software can get you started.
Bizcaps BPM Business Process Manager can be rapidly configured to optimise, automate and monitor almost any activity in any industry, connecting people, processes and information and delivering your business real benefits.