The most valuable feature of our products is our support.
Our award-winning support service is friendly and responsive.
Our support specialists combine extensive industry and data standards experience and product expertise – they understand your business needs.
High security VPN links enable most support tasks to be undertaken remotely; clients benefit from the high quality of our support, no matter where they are located.
Helpdesk: +61 2 9252 7111
Main Switch: +61 2 9252 7533
Amazing service wrapped in a calm demeanour was exactly what the doctor orderedAdam Wardell
All Bizcaps products are backed by our unmatched annual maintenance and support arrangements, including:
Technical support for licensed software
Full telephone, email or other support (0800-1800 AEST, Monday to Friday)
Assistance with publishing on GDSN and NPC
Software releases and security updates
Preferential rates for Service Bureau work.
Email bulletins and alerts