Mikey Pearce is one of Bizcap’s FlowScribe experts
What makes each day interesting?
There’s almost no day without a number of different problems to solve – and a range of ways to move forward. I’m the kind of person who doesn’t sit still very well. And at Bizcaps there’s always fascinating stuff going on. I really like the sense of achievement from getting things done. That’s not just at work but also at home.
What do you value?
What Bizcaps does best is to have great relationships with the people who are our clients. Everyone who works here wants Bizcaps to be the best solutions provider our clients deal with. It is very important to me that we have excellent products, and provide great service.
How do your clients describe you?
You’d have to ask them! I’ve been described in many ways over the years. I hope they all think I’m relaxed and a fun person to deal with. They know I’m committed to helping them as best I can.
What would be impossible for you to go without?
Interaction with clients and colleagues. I’m not the type of technical person who can sit for weeks on end developing software without chatting to people about the real world challenges the solution needs to be designed for. Also my reading glasses – I’ve always loved reading fiction – any fiction old or new – but these days I can’t read without my glasses.
What stops your work from getting boring?
The variety. Bizcaps works with many different industries from warehousing and distribution to pet supplies, pharmaceuticals and winemaking – and I find that very refreshing.
What are you most proud of?
I’ve built up some truly great relationships with longstanding clients and that’s very fulfilling. I’ve worked with NSW Health since I started at Bizcaps five years ago, and my role has changed over that time. But even when my contact with clients is shorter –when their technical requirements are less complex – having a good relationship with each and every one is important to me.