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Our support specialists combine extensive industry and data standards experience and product expertise – they understand your business needs.

Each Bizcaps licensed solution is backed by our unmatched Annual Maintenance and Support arrangements, including:

  • unlimited technical support for licensed software
  • full telephone, email or other support (0800-1800 AEST, Monday to Friday)
  • assistance with publishing on GS1net or NPC
  • software releases and security and enhancement patches
  • discounted rates for service bureau work.

Our award-winning support service is friendly and responsive.

High security VPN links enable most support tasks to be undertaken remotely; clients benefit from the high quality of our support, no matter where they are located.


Bizcaps’ dedicated local Support team delivers unrivalled customer service.

Support contacts

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
Helpdesk: +61 2 9252 7111
Main Switch: +61 2 9252 7533


"Amazing service wrapped in a calm demeanour was exactly what the doctor ordered .." Alphapharm

"The Bizcaps support team has always been our saviour .." ABC Tissue Products

"Bizcaps have wondeful staff who are always there to help with any query .." Hansells Food Group