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Digital decluttering before it’s too late

Digital decluttering before it’s too late

Anywhere you store and manage things will inevitably become cluttered with obsolete items – whether it’s your spare room with that broken bike and dusty ukelele, the tools in the garage that seemed like a good idea at the time, or your phone with duplicate photos and...
Investing in training brings its own rewards

Investing in training brings its own rewards

Gathering and maintaining accurate product data to enable streamlined, efficient and cost-effective trading processes doesn’t happen by magic – but it doesn’t have to be hard work, either. The difference a small investment in training makes is easy to see. We recently...
Getting suppliers onboard without the heartache

Getting suppliers onboard without the heartache

In any partnership, making sure you’re both on the same page is critical. You both want to have access to the same information, and you both need to know it is up to date and complete. Exchange of standardised product data via datapools like GDSN or the NPC is the...
Putting your Support Team to the test

Putting your Support Team to the test

We all know what a difference great support can make when you get stuck troubleshooting a problem or trying to solve a niggling issue. Here are 10 questions to ask when assessing the value-add from your provider’s Support Team or Help Desk: Do they listen without...